Data Collected through Forms

We collect personal information you voluntarily provide to us through our website forms, such as name, and email address, and any other details you choose to submit. This information is collected for the purpose of responding to enquiries, providing resources and services, or sending you marketing materials. By submitting your information, you consent to our use of it for these purposes. We will not sell your personal information to third parties. To request deletion of your data, please email: shandel@ceretivity.com.au

Right to Access and Correct Your Data

You have a legal right to request access to the personal information we hold about you, or to request that we correct any inaccuracies. If you would like to request access, update, or correct your personal data, please contact us at shandel@ceretivity.com.au. We will respond to your request within 30 days and will provide access unless an exemption under the Australian Privacy Principles applies.

Making a Complaint

If you believe we have breached the Australian Privacy Principles or mishandled your personal data, you have the right to lodge a formal complaint. Please email your complaint in writing to shandel@ceretivity.com.au.

We take all privacy complaints seriously and will investigate and respond to you in writing within 30 days. If you are not satisfied with our response, you have the right to escalate your complaint to the Office of the Australian Information Commissioner (OAIC) by visiting their website at www.oaic.gov.au or calling 1300 363 992.

Overseas Data Disclosure

We use third-party service providers to help operate our business, manage our website, and distribute marketing materials (such as email newsletters). As a result, your personal information may be transferred to, stored by, or processed by cloud service providers located outside of Australia.

Specifically, your data may be disclosed to recipients located in the United States of America (where our email marketing platform, Mailchimp, and analytics platforms store data). By providing your personal information to us, you consent to this overseas disclosure. We take reasonable steps to ensure that these overseas providers handle your data in accordance with strict security standards.

Automated Decision-Making and Marketing Automation

We utilise marketing automation tools (including Mailchimp) to manage our subscriber lists, segment audiences, and send out automated email sequences based on user actions (such as signing up for a resource or clicking a link). These automated workflows help deliver relevant content but do not make automated decisions that carry adverse legal or significant financial impacts on our users. You have the right to opt out of these automated marketing communications at any time using the unsubscribe link provided in our emails.

Consequences of Not Providing Personal Information

You are under no obligation to provide your personal information to us. However, if you choose not to provide the requested details (such as your name or email address), we may be unable to send you our marketing materials, provide you with specific digital resources, or respond to your business enquiries.

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We use Cookies on this Website

Cookies are used to analyse website usage and improve your browsing experience. Cookies that may be used are ‘essential’ (essential cookies enable basic functions and are necessary for the proper function of the website), ‘comments’ (comments cookies are needed for adding comments on this website), ‘statistics’ (statistics cookies collect information anonymously. This information helps us understand how visitors use our website) and ‘marketing’ (marketing cookies are used to follow visitors to websites. The intention is to show ads that are relevant and engaging to the individual user.). The full Cookie Policy can be found here: https://ceretivity.com.au/cookie-policy/

How do we Comply with Privacy Laws?

We adhere strictly to the Australian Privacy Principles to protect your data rights.

Can I Control the use of Cookies?

Yes, you can adjust your browser settings to manage or block cookies at any time. You can also click on the blue cookie icon at the bottom of your screen to change your cookie preferences for this site.

Use of Forms on Third Party Websites

We may, from time to time, collect information via forms on third-party sites, like LinkedIn, Mailchimpetc. Where you provide us with your information via these forms, data will be used to communicate with you about our services and offers that we deem relevant to you. You can ask us to delete your data at any time by contacting us at: shandel@ceretivity.com.au. All data is kept secure and processed in line with relevant privacy laws.

QR codes

Our QR codes on our business cards are generated directly with Vista Print.

Shortened links

Our shortened links are created directly via social media platforms, or via bit.ly. Please see their privacy policies for more information.

Please also refer to our Terms and Conditions.